Privacy Policy

Welcome to XCodes IPTV. We are focused on ensuring the safety of your personal information and honoring your privacy rights. If you have any questions or concerns about our policy or your personal data, please contact our support team.

1. Data We Collect

We collect personal data that you voluntarily submit when you enroll in our IPTV service, express curiosity about our products and services, or contact us through other means.

The personal details we collect are as follows:

• Contact Information: Your email is needed for account registration purposes.
• Payment Data: We collect the necessary data to manage your purchases, including your payment method number (such as a credit card number). Our payment processor retains all payment details, and we encourage you to review its privacy policies.
• Device and Connection Information: When you access our service, we automatically gather your IP address along with device details like type and operating system. This information is crucial for delivering services securely.

2. How We Use Your Data

We apply the insights we collect or acquire:

• To provide and manage your account. Your information helps us create your account and keep it running smoothly.
• To process transactions. We leverage your data to bill you for our offered services.
• To send administrative information. We can use your email to inform you about your account, service alterations, and upcoming policy updates.
• To protect our Services. We leverage IP and device details for security measures, aimed at thwarting unauthorized access and lessening DDoS attacks.

3. Legal Bases for Processing

Your information is managed based on the specified legal reasons.

• Consent: Your personal data can be processed when you provide explicit consent for us to utilize your information for a designated purpose.
• Legitimate Interests: We can manage your data when it is reasonably required to meet our legitimate business goals, such as for delivering services and preventing fraud.
• Performance of a Contract: If we have entered into a contract with you, we may manage your personal information to satisfy the requirements of our contract.

4. Data Retention

Your personal data will be kept only for the time required to meet the purposes described in this privacy policy, unless a longer retention period is legally required or permitted, such as for tax, accounting, or other legal obligations.

5. Cookies & Tracking Technologies

Our website may utilize cookies and related tracking technologies to retrieve or save information. These are mainly essential cookies necessary for proper functionality of the site and client area. We do not employ intrusive tracking cookies for marketing.

6. Third-Party Services

Your data may be shared with third-party vendors, service providers, or agents who execute services for us or on our behalf and require access to such information to fulfill their duties. Examples include:

• Payment Gateways: To execute your payments safely.
• Analytics Providers: Our goal is to refine our service (e.g., Google Analytics) by using data that is typically aggregated and anonymized.

7. Data Security

We have adopted appropriate technical and organizational security measures to ensure the safety of any personal information we process. However, it’s essential to recognize that the internet cannot be deemed entirely secure.

8. Your Data Protection Rights

Depending on where you are located, you might have specific rights for personal data.

• The right to access – You possess the right to obtain copies of your personal data.
• The right to rectification – You are entitled to request corrections for any information you believe is wrong.
• The right to erasure – You hold the right to demand the removal of your personal data under applicable conditions.
• The right to opt-out – Feel free to unsubscribe from our marketing and promotional messages at your convenience.

To apply these rights, kindly contact our support team.

9. Children™s Privacy

Our services are not suitable for children who are under 18 years. We do not knowingly collect any personal information from those under this age limit.

10. Contact Us

Should you have comments or questions about this policy, please contact our support team.