Contact XCodes IPTV

Access XCodes IPTV support for setup, billing, or channel inquiries. Our dedicated team is here 24/7 through our Contact page or email.

Contact Support

Contact our team using the form below. We usually respond within 2–8 hours.

Open Contact Form

Live Chat

Enjoy chatting? Use the chat widget when it’s offered. If offline, please email us.

Start a Request

Help & Guides

Access Installation for guidance on setup and troubleshooting.

View Installation

Get in touch

General Inquiry

Need assistance with setup, billing, or service? Message us.

We'll reply by email. Typical response: 2-8 hours.

Sales & Billing Assistance

Receive guidance, control schemes, or clarify payment queries.

We'll follow up with next steps and a secure checkout link if needed.

How Can We Help You?

Select a category for specific guidance and swift link access.

Setup & Installation

In-depth guides for Smart TV, Firestick, Android, iOS, MAG, and various systems.

Billing & Payments

Invoices, receipts, and payment troubles. We implement secure Stripe checkout.

Technical Issues

Need help with buffering, EPG, or app issues? Optimize your setup here.

Channel Requests

Want to find a channel or region? Share with us to check availability.

Account & Activation

Did you miss your activation email or credentials? We will efficiently verify and resend.

Apps & Compatibility

Find the best IPTV software and the settings for your specific device.

Frequently Asked Questions

Swift answers to standard questions concerning support, setup, billing, devices.

Please submit details about your device, the application, your current plan, and a brief overview of your issue or request. For setup guidance, consult the Installation Guide or the request form.

Review your spam or junk folder. If it remains absent, contact support and we will resend it.

Absolutely, further connections are offered as enhancements. Consult with sales for specifics when you write in, or see plans.

Check our Installation page for thorough instructions regarding Firestick and other devices.

We invite you to review our Refund Policy for submission guidelines, timelines, and eligibility.

For Smart TVs, Smart IPTV and IPTV Smarters are top picks. On Android, consider TiviMate or IPTV Smarters. For iOS, GSE Smart IPTV or IPTV Smarters are ideal. Explore recommended apps in Installation guide.

To achieve the best results, utilize a minimum speed of 30 Mbps, connect via 5GHz Wi-Fi or Ethernet, turn on hardware acceleration, increase buffer size, and halt other downloads or streams. Check network optimization tips.

In the settings of your app, apply the refresh or reload functions for the playlist and EPG. If necessary, remove and re-add your M3U and EPG URLs. See troubleshooting.

We enable payments via Stripe for major credit cards. See our Pricing page.

Yes indeed. You can handle your renewal options through your account or contact support for guidance. Check details in our Terms.

Our Response Times

  • Fast support: within 1-2 hours
  • Email service: 2-8 hours
  • Technical concerns: Immediately
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